Bank operations, run by bankers
From strategic consulting to fully outsourced support, our banking operations professionals streamline processes and automate manual work across lending, deposit and digital banking.
Operational efficiency
Lending operations
Boarding, imaging, payments, SBA loan servicing, reconcilement, reporting and quality control for your loan portfolio.
Deposit operations
ACH, wire and check processing, deposit account reviews, reconcilement and tax reporting.
Digital banking
Dispute processing, card inventory, ATM and ITM reconcilement, account servicing, activity monitoring and mobile deposits.
What we handle
Operations support across the bank
Hand off one function or several, across lending, deposit and digital banking operations.
Lending operations
- Loan boarding
- Loan document imaging and indexing
- Payment processing
- SBA loan servicing
- General ledger and internal account reconcilement
- Internal and external reporting
- Quality control reviews
Deposit operations
- ACH and wire processing
- Check processing
- Deposit account reviews
- General ledger and internal account reconcilement
- Internal and external reporting
- Tax reporting
Digital banking
- Dispute processing
- Card inventory management
- ATM and ITM reconcilement and reporting
- Account servicing and review
- Activity monitoring
- Mobile deposit processing
How we work
From a single project to a full function
Strategic consulting
We review how work gets done, find the manual tasks that technology can automate, and help you redesign the process.
Extra hands, on demand
Our professionals join your team for peak periods or ongoing work, so you can grow without adding headcount.
Fully outsourced
We run the function end to end, with the reporting and quality control you need to stay in control.
Shared services
Pair it with our other services
Bank operations is one of the shared services Lenders Cooperative offers alongside its lending platform.
FAQ
Bank operations questions
Which operations can you take on?
Lending operations such as loan boarding, imaging, payments, SBA loan servicing and quality control; deposit operations such as ACH, wire and check processing; and digital banking operations such as dispute processing, ATM and ITM reconcilement and mobile deposits.
Do we have to outsource everything?
No. We work from strategic consulting engagements to staff augmentation to fully outsourced functions, so you choose what to hand off.
Who is on the operations team?
Experienced banking operations professionals with decades of commercial banking experience, who work with institutions to optimize processes and automate manual tasks.
Can you help us automate manual work?
Yes. Our team helps identify tasks that are still done by hand and uses technology to automate them.
Do you support SBA loan servicing?
Yes. SBA loan servicing is part of our lending operations support, and our SBA LSP team can help with the full SBA loan life cycle.
Ready to take the next step?
Learn more about our Bank Operations services and connect with one of our expert lending professionals today!